Privacy Policy

Who Operates This Site

1takabet operates 1takabet.ws as an online gaming platform serving players in Bangladesh and other permitted regions. For any privacy-related enquiry, the responsible contact is our support team at [email protected].

References to "we", "us" or "1takabet" in this document all refer to the same operator. References to "you" mean any visitor, registered user or account holder.

Data We Collect From You

We gather information through three routes: what you give us directly, what your device sends automatically, and what payment processors confirm to us.

Information you provide directly

• Account details: full name, date of birth, email address, phone number and preferred currency (৳ BDT).
• Identity documents: National ID Card (NID), passport or driving licence — required before your first withdrawal under our KYC process.
• Payment data: your bKash, Nagad, Rocket, Upay or bank account details needed to process deposits and withdrawals. We store only the minimum needed to reconcile transactions.
• Communications: messages sent to our 24/7 live chat or emailed to [email protected], including any attachments.

Information collected automatically

• IP address, browser type, operating system, screen resolution and language setting.
• Pages visited, session duration, button clicks and game session data (stake amounts, game titles, timestamps).
• Device identifiers when you use the 1takabet Android app (version 2.6.15, Android 8.0+).
• Referral source (if you arrived via a link or affiliate banner).

Information from third parties

Payment processors confirm transaction status to us. Identity verification providers may share the result of a document check (pass/fail). We do not receive raw document scans from these providers once verification is complete.

Why We Use Your Information

The table below maps each category of data to its specific purpose and the legal basis under which 1takabet processes it.

We do not use your data for automated profiling that produces legal or similarly significant effects without human review.

Cookies and Tracking Technologies

1takabet uses cookies and similar local storage to keep you logged in, remember your language setting and measure how people navigate the site. We do not place advertising cookies from social media platforms.

Cookie categories we use

• Essential cookies: session tokens, CSRF protection and load-balancing. These cannot be turned off — the site will not work without them.
• Functional cookies: remember your preferred timezone (UTC+06) and display currency. You can clear these in your browser settings.
• Analytics cookies: count page visits and measure performance. The data is aggregated and cannot identify you personally. You can opt out in your account privacy settings.

To manage or delete cookies, open your browser settings and choose "Cookies and site data". Clearing essential cookies will log you out of your 1takabet account.

When We Share Your Data

1takabet does not sell, rent or trade personal data. We share it only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay and bank partners receive only the data needed to complete a transaction.
• Identity verification providers: document images are transmitted securely during KYC review and deleted from the provider's servers within 24 hours of a decision.
• Game providers: JILI, FA Chai, Evolution, CQ9, PG Soft and Ezugi receive your player ID and stake data to operate their games. They do not receive your name, phone number or payment details.
• Legal authorities: we will disclose data if required by a valid court order, government request or to prevent fraud.
• Business transfers: if 1takabet is restructured or acquired, your data may transfer to the new operator under the same privacy commitments.

How Long We Keep It

We keep your data only as long as your account is active or as required by our legal obligations.

• Account data: retained while your account is open, plus five years after closure for audit purposes.
• KYC documents: retained for five years from account closure, as required by anti-money-laundering rules.
• Transaction records: seven years, in line with financial record-keeping obligations.
• Support messages: two years from last contact, then deleted unless linked to an ongoing dispute.
• Anonymous analytics data: retained indefinitely in aggregated form; no individual can be identified from it.

When a retention period ends, data is permanently deleted or irreversibly anonymised. You may request early deletion — see Your Rights below.

Security Measures

1takabet applies layered technical and organisational controls to protect your data from unauthorised access, loss or disclosure.

• All data in transit is encrypted using TLS 1.2 or higher. The padlock icon in your browser confirms this.
• Passwords are stored as one-way hashed values — not even our staff can read them.
• Payment credential fields are tokenised; raw card or mobile wallet numbers are never logged.
• Access to personal data within our team is role-based and logged. Staff with no need to view your data cannot access it.
• We run regular vulnerability scans and address critical findings within 72 hours.

No online system is completely immune to risk. If you suspect unauthorised access to your 1takabet account, change your password immediately and contact [email protected].

Your Rights Over Your Data

You have the following rights regarding the personal information 1takabet holds about you. To exercise any of them, email [email protected] with the subject line "Data Request".

What you can ask for

• Access: a copy of all personal data we hold on you, delivered within 30 days.
• Correction: update inaccurate details (you can also edit most account fields directly in your profile).
• Deletion: request that we erase your data. We will comply unless retention is required by law (e.g. KYC records).
• Portability: receive your data in a structured, machine-readable format (JSON or CSV).
• Restriction: ask us to pause processing while a dispute is being resolved.
• Objection: object to processing based on legitimate interest, including direct marketing. Marketing opt-out takes effect immediately.

We will respond to all requests within 30 days. If a request is complex, we may extend this by a further 30 days with notice. We do not charge a fee for reasonable requests.

Players Under 18

1takabet is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If a minor has registered — perhaps by misrepresenting their age — a parent or guardian should contact us at [email protected] immediately. We will close the account, refund any remaining balance in line with our terms, and delete the associated data as soon as it is safe to do so.

Age verification through KYC document review (NID, passport or driving licence) is required before any withdrawal can be processed, which provides an additional safeguard.

Changes to This Policy

We may update this Privacy Policy when our practices change, regulations are updated or we add new services. When we do, we will update the "Last updated" date at the top of this page and, for material changes, send a notification to your registered email address at least 14 days before the change takes effect.

Continuing to use 1takabet after a notified change means you accept the updated policy. If you disagree, you may close your account before the change takes effect and request deletion of your data.

Contact Us

For any question about this Privacy Policy, a data subject rights request, or a concern about how 1takabet handles your personal information, please get in touch through these channels:

• Email: [email protected] (subject: "Privacy" or "Data Request")
• Live chat: available 24/7 from the 1takabet website or mobile app

We aim to acknowledge all privacy enquiries within one business day and to resolve them fully within 30 days. If you are unhappy with our response, you may escalate the matter to the relevant data protection authority in your jurisdiction.